사무직 KW International/Plano에서 함께 일할 Assistant Manager를 구합니다
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| 전화번호 | 이메일 | sunmi.jung@kwinternational.com | 지역 | PLANO | 포지션 | 풀타임 |
|---|
KW International, Inc. / Plano, TX, USA
Company address: 500 N Central Expy, Plano, TX 75074
*Position: Assistant Manager
*Employment Type: Full-Time (08:00~17:00)
*Benefits Offered: 401K, Dental, Medical, Vision
*Compensation: $23 /per hour
We are looking for a responsible Assistant Manager to help organize and run operations and fill in for the Manager when needed.
Assistant Manager responsibilities include training agents, monitoring, and reporting current operation status. You will also need to research and update SOP according to customer demand.
Our ideal candidate will have office manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful since you’ll often be acting as a liaison between managers, employees, and customers.
Ultimately, the duties of the Assistant Manager are to make sure our operate effectively, and that we keep our clients happy.
*Responsibilities
- Assist the Manager in planning and implementing strategies to attract clients.
- Coordinate daily customer service operations.
- Track the progress of weekly, monthly, quarterly, and annual objectives.
- Evaluate employee performance and identify hiring and training needs.
- Supervise and motivate staff to perform their best.
- Coach and support new and existing staff.
- Communicate with clients and evaluate their needs.
- Handle complaints from clients
*Requirements
- Proven experience as an office Assistant Manager or similar position
- Must be authorized to work in the US.
- Fluent English ability
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics.
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- BSc/BA in Business Administration
*Apply to: sunmi.jung@kwinternational.com
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